FAQs

WHAT’S INCLUDED IN YOUR CAMPS?

  • Accommodation in a villa or deluxe vacation home
  • Fresh, healthy meals designed for athletes, prepared by in-house chefs
  • Healthy snacks on hand
  • Transfers to/from the airport if needed
  • Bike services (bike build and breakdown or making arrangements to rent a bike at our Mallorca camps)
  • Advice on travel options and options for bike transport
  • 2 x pre-camp consultation calls to understand your goals and current training and race plans and to help you prepare for camp
  • Coaching in all aspects of swim, bike and run with an emphasis on skills and form
  • Individual swim stroke analysis and feedback on biking and running form with videos taken during the camp and sent to you afterwards with feedback
  • Swim, bike and run sessions
  • Educational sessions covering transitions, nutrition and recovery
  • Opportunities for Q & A with the coaches and networking/socializing with other athletes

WHAT'S NOT INCLUDED?

  • Flights
  • Bike transport (advice provided on options)
  • Bike rental (but we will arrange this for you)

WHAT’S THE BEST WAY TO GET MY BIKE TO CAMP?

There are several bike transport options:

  • Fly with it. There will be a charge for most bike boxes though because they're oversized and heavy. Charges vary by airline from $50 to $200 each way. However, if you use a lighter soft case and keep it under 50lbs then you can check it as a regular piece of luggage on many airlines now.
  • Ship it. Bike Flights works with UPS and FedEx to provide a service specifically for bikes. We will provide a shipping address if you choose this option.

We will build up your bike and pack it away again at the end of camp if you fly with it or ship it. That's all part of our service!

For our Mallorca camps renting a bike is also a good option and we can arrange this for you.

CAN YOU ACCOMMODATE MY NON-TRIATHLETE SPOUSE/PARTNER TOO?

Yes. They are welcome to join but please be aware that we can't provide any sightseeing or other support during the day while we're focused on workouts and supporting athletes. We can offer a discounted price for accommodation and food only. Please contact us to discuss options.

I HAVE A GROUP OF FRIENDS WHO WANT TO DO A PRIVATE CAMP. CAN YOU HELP US?

Yes! We love working with tri clubs and other groups and would love to chat about what we can do for you. Check out our tri clubs/groups page and contact us to discuss your needs.

WHAT MEALS ARE INCLUDED?

All meals and snacks from when we meet you at the airport (or you arrive at the camp location if you're driving there) to when we drop you off again are included. We will also have some nutrition for rides and other workouts but we suggest bringing some of your own nutrition if you have a favorite brand or need to practice race fueling.

CAN YOU CATER FOR MY DIETARY REQUIREMENTS?

Yes! Our in-house chef can cater for vegetarians, vegans, gluten-free, allergies and anything else you just don’t like or don’t want to eat. Just be sure to let us know in advance so we can plan accordingly.

WHEN IS PAYMENT DUE?

A $1000 deposit is due at the time of booking. The deposit is 75% refundable until September 1, 2025 for our 2026 Mallorca camp and then becomes non-refundable. The balance is due by December 1, 2025. If you sign up after December 1, 2025 then the full amount is due at the time of booking.

WHAT’S YOUR CANCELLATION POLICY?

For our 2026 Mallorca camp, the deposit is 75% refundable until September 1, 2025. After this date it is non-refundable. After December 1, 50% of the total paid is refundable until 90 days prior to the first day of camp. At this point all monies are non-refundable. We regret that we are unable to offer refunds for cancellations within 90 days of an event. We recommend that you purchase travel insurance to protect against losing any funds applied to your event in the event of unexpected personal emergencies, health issues, weather or transportation problems that might cause you to cancel or shorten your trip. We are a small company and are unable to make exceptions to the cancellation policy for any reason, including weather, terrorism, civil unrest or personal emergencies. If you do need to cancel, please let us know in writing.